Free shipping on all orders over $150 CAD (before tax)

Shipping Delivery Times

Estimated delivery: 3–8 business days

Orders are processed within 1–3 business days. If your order is placed on a weekend or holiday, it will begin processing the next business day. Delivery timelines are estimates provided by the carrier and may vary.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Local Pickup in Drumheller

Live nearby? Select Local Pickup at checkout. We’ll notify you by email when your order is ready, usually within 1–2 business days (often sooner). Pickup instructions will be included in your confirmation.

Tracking Your Order

Once your order ships, you’ll receive an email with your tracking number. You can monitor your delivery status at any time using that link.

Shipping Delays

We are not responsible for delays caused by carriers, weather disruptions, or customs processing. But if something seems off —please contact us. We’ll always do our best to assist.

Incorrect Address / Undeliverable Orders

If an order is returned to us due to an incorrect or incomplete address, the customer is responsible for reshipping costs. Please double-check your address before completing your order.

Delayed, Lost or Stolen Packages

Once a package leaves our hands and is marked as delivered, we are not liable for delayed, lost or stolen items. If your package is missing, please check with the courier or contact us—we’ll help however we can.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with clear photos and your order number. We’ll arrange a replacement or store credit as quickly as possible.

Returns

For hygiene and safety reasons, all skincare and beauty products are final sale. Please see our full Return Policy for details.You can view our Return and Refund Policy --> HERE

Have a question or need to get in touch?